1. It takes 1 to 3 working days to prepare your order to be shipped after we‘ve received your receipt of payment.
A shipment detail will be notified for your reference.
2. It takes 2 to 3 working days for to deliver your order.
Please kindly contact us as soon as possible once it takes longer than expected.
3. If you find any mistake or damage after receiving the parcel,
please kindly contact us within 3 working days for replacement. The order is not refund and returnable.
The Goods must returned immediately within 24 hours after received. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. IMax Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7DAYS after the confirmation.
Please return your purchase to the following address:
IMax Sdn Bhd
Ground Floor Lot 10, Teo Ee Teh, Shopping Complex, 89208, Tuaran, Sabah
Please contact us at firstname.lastname@example.org or 017-867 6819 if you have any questions or doubts.